When you have a large work force and you want to streamline communication between your employees and human resources department, texting is the solution you need to reach all potential and existing employees. It’s important for HR to stay on top of employee paperwork, onboard new employees, and to administer benefits correctly, so it is vital to have a powerful way for human resources to contact employees. SMS texting is easy, fast, and can reduce the number of hours that HR spends handling questions from employees.
Onboarding New Employees
Employees that are about to start work at a company have plenty of questions. With the ability to send text messages to the human resources department, it is possible for a new employee to be well prepared for their first day of work before they start. When HR can send out texts, it’s easy to request additional information, or to remind a new employee that they must choose their benefits. If your onboarding process isn’t streamlined, your HR department can quickly become overwhelmed with hiring new employees.
Administer Benefits and Keep Track of Open Enrollment Periods
Benefit administration and open enrollment periods can become hard to track for an HR department. Employees can deny being told about open enrollment, causing further delays in benefit administration. With SMS texting, it is possible to send out reminders to all employees that the time for open enrollment is coming up soon. Employees will receive the text within minutes, and won’t be able to deny receiving the message. In addition, it’s possible to send out texts only to those who haven’t yet responded to prior messages.
Ensure Learning and Development are Well Attended and Up to Date
When you have a company that requires many mandatory training sessions for employees every year, SMS texting can make it possible to remind employees of upcoming training dates. This will ensure that training sessions are well attended. Employees who need certain trainings can be reminded through text messaging instead of an email or phone call. Texting is a direct way to provide information to employees, and remind employees of meetings, events and training sessions.
Handle Payroll Questions Through SMS Texting
Plenty of payroll questions are handled by the HR department that could be easily dealt with through text messaging. Instead of having to take the time to call an employee to remind them to ask about hours, it’s possible to send out a quick text reminder instead. When employees have questions regarding vacation hours, they can text the HR department instead of having to email or call. The system can be set up so that specific questions can be answered automatically, without any work having to be done by the HR department.
Request Feedback from Employees With a Survey
When you want to know what’s going on in your company, a quick survey sent out by text message can give you the answers you want. Employees are going to get your text within minutes, and you can ask questions about almost anything going on in the workplace through a survey. Employees are more likely to answer a text than an email, and you’ll get better results with text messaging.
To streamline communication between your HR department and employees, a text messaging platform is essential. Payroll questions can be handled, benefits administered, and new employees can be onboarded with ease.
Guest Author Biography:
Ken Rhie is the CEO of Trumpia, which earned a reputation as the most complete SMS solution including user-friendly user interface and API for mobile engagement, Smart Targeting, advanced automation, enterprise, and cross-channel features for both mass texting and landline texting use cases. Mr. Rhie holds an MBA degree from Harvard Business School. He has over 30 years of experience in the software, internet, and mobile communications industries.